Tips & Resources for your Residency Journey

To help our resident physicians on their journey, PARA has compiled a list of information and resources that will help you navigate some of the most common questions, concerns and situations our members face.

Important Contacts


Edmonton 780.432.1749
Calgary 403.236.4841


Academic Medicine
• General inquiries
• Credential submissions
Edmonton email:
Calgary email:

HR Contact Centre
Hours of operation: Monday to Friday 1600-1900
·  ePeople
·  AHS payroll
·  benefits
Phone: 1.877.511.4455

Parking Services
Phone: 1.855.535.1100

Security Office
AHS ID cards and hospital site access concerns

Employee Finance and Benefits

As a resident physician in Alberta, you are an AHS employee and as such, your pay and benefits are provided/administered through AHS.


AHS utilizes a payroll and human resources management software system called ePeople to manage and maintain all benefits, payroll and personal information. You will have received a payroll number and have been granted access to ePeople on your start date.

Make sure you have logged into ePeople to ensure that your name and contact information are correct and current. You can also access your pay, benefit and other important employee information through your ePeople account.

Financial Literacy

You can also find more information on the PARA website here.

Employee Benefits

AHS Employee benefits are administered through Alberta Blue Cross. You can access your plan # through your ePeople account. Alberta Blue Cross mails ID cards directly to the employee’s home address (as listed on their ePeople Account).

For inquiries about your AHS employee benefits contact:

Phone: 1 (877) 511-4455

For information regarding making a claim, contact an Alberta Blue Cross agent:

Phone: 1 (800) 661-6995

Resident Physician Supports

Physician and Family Support Program

The AMA’s Physician and Family Support Program provides confidential support and help with personal health issues and enhances the quality of patient care and public safety by promoting health and well-being for the medical profession that cares for all Albertans.

Employee and Family Assistance

Employee and Family Assistance Program offers a range of services to help AHS staff navigate through work, health and life challenges.

You can find other supports on the PARA website here.


Rideshare (Taxi) Reimbursement

For resident physicians who are too fatigued to safely drive home, this program provides a ride home from the training facility (and if required, a return trip to the training facility to pick up your vehicle). The program is to be used by those working an in-house or switched call shift where you are required on-site after midnight. The guidelines and forms can be found on the PARA website here.